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AirTran Complaint - lost and found
AirTran Complaint

AirTran Complaint

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lost and found


I too lost an important item, a camera with a memory card full of important pictures. I was also given the run around. There is no central lost and found????? I was told I had to contact the airports AirTran baggage claim, leave a message and if it was found I would get a reply. I was told they were too busy to reply unless it was found. I have no idea which airport the camera may have ended up with. I was given extensions for my airport (Rochester NY), Atlanta (where the plane was going) and Newport News where it would have a "full" cleaning. This was a small camera in a black case, it may have taken a while to find. Am I supposed to call every airport Airtran flies???? I too called the night it was lost but all of Airtran customer service was closed so I called the next morning. I cannot believe there is not somewhere (besides home with an airtran employee) that all lost and found items go to.


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