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AirTran Complaint - Lack of compassion
AirTran Complaint

AirTran Complaint

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Lack of compassion


Had to change my return flight time while on vacation when my wife's father passed away very unexpectedly. Airtran charged us a high premium to change our flight time. Other airlines wave this fee when it involves the death of an immediate family member. I am very disappointed in how dispassionate Airtran is.


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